Rental Policy

  1. Cancellations: (a) If the Property becomes unavailable for use by Guest prior to occupancy, for any reason, Owner agrees to refund the full amount paid to the date of cancellation, and Guest agrees to release any claims against Owner. (b) If Guest cancels this Agreement more than sixty (60) days from the Arrival Date, Guest will receive a refund of amounts paid, less a $100 Cancellation Fee. For Guest cancellations made 59 days or less, all monies are forfeited unless Owner is able to re-rent the Property under the same or better terms and conditions than Guest’s rental, for the full Term reserved. If the Property is re-rented under the same or better terms, Owner will refund amounts paid, less a Cancellation Fee of $100 or 10%, whichever is greater. (c) There are no cancellations permitted within 10 days of Guest Arrival Date (all amounts paid will be forfeited). (d) Failure to pay all amounts when due will be considered a cancellation under this section, and will result in forfeiture of all amounts paid. Guest is encouraged to purchase vacation rental insurance from CSA (see
  2. Damage Repair and Missing Items: Guest acknowledges that Owner will immediately charge Guest’s credit card on file for any damage to the Property, missing or damaged items, unauthorized pets or occupants, extensive cleaning required at check-out, smoking, and any other charges described in Owner’s Rental Policies including any fines imposed on Owner by the City, County, State or Homeowner’s Association as the result of violation of any law, ordinance, rule or regulation by Guest or any visitors of Guest (collectively, “Damage Costs”). Guest, by acknowledging this Rental Policy, assumes full responsibility for any items found to be missing and any damage due to misuse, negligence or action by Guest or Guest’s visitors. Damage discovered after Guest’s departure will be presumed to be the liability of Guest, and Guest agrees that Owner’s determination on any damage will be final. It shall be Guest’s responsibility to contact Owner within 24 hours of arrival to report any existing damage or unclean conditions.
  3. Risk of Loss and Indemnification: Guest acknowledges that i) use of amenities such as hot tubs, pools, spas, fireplaces, decks, BBQs, gym equipment and hammocks, may be potentially dangerous and involve potential risks if improperly used, particularly with regard to children and such use is entirely at the Guest’s own initiative, risk and responsibility, ii) all personal property and other items brought into the Property by Guest or invitees or visitors of Guest shall be at the sole risk of Guest with regard to any theft, damage, destruction or other loss and Owner shall not be responsible or liable for any reason whatsoever. Guest hereby releases and agrees to defend, indemnify and hold Owner and its agents harmless from any and all liability, claims, loss, damage, legal fees or expenses, arising by reason of any injury, death or damage sustained by any person, or to the property of any person, in or around the Property and its common facilities, including Guest and invitees or visitors of Guest.
  4. Casualty or Destruction: Should the Property be destroyed or rendered uninhabitable by an Act of God (including, but not limited to, hurricanes, storms, floods or fires), or loss of utilities during occupancy by Guest, this Agreement shall become null and void, and reimbursement on a pro-rated basis will be made to Guest for any unused nights. Guest is encouraged to purchase vacation rental insurance from CSA (see website above) or any other insurer it deems acceptable.
  5. Cleaning: Guest agrees to take good care of the Property, furniture, carpets, appliances and other household goods, and the personal effects of Owner, and further agrees that he/she will deliver up same to Owner at departure in the same good condition it was received in, normal wear and tear excepted. The Property is inspected and cleaned after each departure. Guest and Owner agree that the cleaning charge shall be a flat fee (as stated in the invoice), absent excessive dirt, stains, laundry or debris. If Guest leaves more than one load of laundry for the cleaning person to do, guest may be subject to a $30 laundry charge.
  6. Repairs and maintenance: Guest shall give prompt notice to Owner or his agent of any dangerous, defective, unsafe or emergency condition. Service requests will be responded to as quickly as possible. There will be no rebates or refunds issued to Guest for any reason as every good faith effort is made to insure the Property is maintained to the highest standards. Owner will not be responsible for any unauthorized expenses incurred by Guest or his/her guests. Costs of needless or unauthorized service ordered by Guest will be charged as Damage Cost against Guest’s credit card on file. Owner shall be responsible for providing the following only: Electricity, gas, water, sewer, central air & heat, cable, Wi-Fi, towels, linens, housewares and initial supplies (toilet paper, paper towels, tissues, soap, shampoo/conditioner, laundry and dishwasher detergent, and garbage bags).
  7. Uses: Guest agrees that they will personally occupy the Property for the entire term and will not sublet any portion of Property, nor use the Property for any unlawful purpose, and that there will be no possession or use of any illegal controlled substances, firearms, or hazardous items on the Property or grounds. Maximum occupancy of 3-bedroom villa is 8, and maximum occupancy of 2-bedroom villa is 6. Maximum number of invited guests/visitors allowed in a 3-bedroom villa is 4, and in a 2-bedroom villa is 3.
  8. Nuisance: Guest covenants that they shall not commit nor permit a nuisance upon the Property or grounds, shall not intentionally or negligently damage the Property, outbuildings or grounds, and shall not engage, nor permit any parties of Guest to engage in conduct so as to interfere with the use, comfort or safety of any neighbors. Guest shall be courteous to residents and other guests, respectful of the rights of others, and shall peacefully enjoy the Property so as not to be a disturbance to others.
  9. Entry and Inspection: Owner reserves the right for its agents and contractors to enter the Property at reasonable times and with reasonable advance notice for the purposes of inspecting or maintaining the Property. If Owner has a reasonable belief that there is imminent danger to any person or property, Owner’s agents may enter the Property without advance notice.
  10. Pets: No animals shall be allowed on the Property. Small dogs may be allowed on the Property with a pet deposit of $(credit card), pet rent of $20/nt. per pet, and Owner’s prior written consent. Steam cleaning of carpets will be done after Guest’s departure if necessary to eliminate any odor or sterilize the carpets due to animals, at a cost to Guest of $100.00 minimum.
  11. Smoking: Smoking is strictly forbidden inside the Property. Smoking is only allowed “outside”. Evidence of smoking inside the Property will result in immediate eviction and forfeiture of all amounts paid and will result in additional cleaning fees to Guest.
  12. Noise Ordinance: The Property is located in an HOA that has a “noise ordinance” in effect after dark. Guest agrees to respect the noise ordinance and to use common sense in keeping noise volume low after dark. Any enforcement actions by the HOA are at the sole risk and expense of Guest and may result in Damage Costs and/or immediate eviction and forfeiture of all amounts paid.
  13. Default/Cause for Eviction: Guest and all parties with Guest will be subject to immediate eviction from the Property if Guest or parties of Guest violate any terms of this Rental Policy, including but not limited to, falsified reservations, violation of the occupancy limits, pet provision, smoking, nuisance, noise ordinance or other association rules. In the event of default, Guest shall surrender the Property and remove all of Guest’s belongings and shall forfeit all amounts paid.
  14. Attorney’s Fees and Costs: If Owner employs the services of an attorney to enforce any conditions of this Rental Policy, to collect any amounts due, evict Guest or its successors or invitees, or because Guest takes any action to recover deposits not due, Guest shall be liable to Owner for reasonable attorney’s fees and costs incurred by Owner.
  15. Short-Term Rental: It is expressly understood and agreed that this is a short-term vacation rental, and is not a lease or other long-term residential tenancy agreement. This Agreement is only for the licensed use of the Property for the stated Term. It creates no property rights in Guest and no rights to renewal or for recurring usage.
  16. General Terms: This Rental is made in, and shall be governed solely by the laws of, the State of California. Venue for enforcement shall be Los Angeles County, CA.
  17. Guest’s Hold Over. If Guest remains in possession of the Property without the consent of Owner after scheduled Check-Out, Guest agrees to pay the Nightly Rate of $300, plus 10% city taxes and any other costs or damages suffered by Owner, whether or not foreseeable, as a consequence of Guest’s hold over.